Privacy & Other Policies

                   Cookies Policy

 

​Version 2.1 – Effective 20 October 2025
Next Review: October 2026
Responsible Person: Maddie Schumann

 

1. Introduction
MHMLA is an independent mediation, dispute resolution, and compliance consultancy operating under English law. This Cookies Policy explains how cookies and similar technologies are used on our website, www.mhmla.biz, and how they support lawful, secure, and reliable operation of our online services.

 

By continuing to access or use our website, you consent to the use of cookies in accordance with this Policy and our Privacy Policy. MHMLA uses cookies only where necessary for website functionality, security, analytics, and communication integrity, and does not use them for behavioural advertising or profiling.

 

2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They enable essential site functions, help maintain security, improve performance, and allow us to understand how users interact with our content so that we can enhance usability and reliability.

 

3. How We Use Cookies
MHMLA uses cookies for the following lawful and proportionate purposes:

 

Essential cookies – Required for core website operation, including navigation, accessibility, form submission, and protection against malicious activity.

 

Analytics cookies – Used via tools such as Google Analytics to collect anonymised statistical data about visitor behaviour, page usage, and traffic patterns. This information assists us in monitoring performance and improving the structure and clarity of our content.

 

Preference cookies – To record cookie consent choices and accessibility or language preferences, ensuring a consistent user experience.

 

Security and integrity monitoring – To support detection of unauthorised access, automated attacks, or misuse of online enquiry forms and communication channels.

 

MHMLA does not use cookies to identify individuals, conduct tracking across third-party websites, or process personal data for marketing or advertising purposes.

 

4. Managing and Controlling Cookies
You may control or disable cookies through your browser settings at any time. Please note that restricting certain cookies may affect website functionality, including secure form submission and accessibility features.

 

If you delete cookies or access the site from a different device or browser, you may be required to reset your preferences.

 

Further guidance on managing cookies is available from the Information Commissioner’s Office:
https://ico.org.uk/your-data-matters/online/cookies/

 

5. Legal Basis and Compliance
MHMLA’s use of cookies complies with:

 

• The UK General Data Protection Regulation (UK GDPR)

   

• The Privacy and Electronic Communications Regulations (PECR) 2003 (as amended)

   

We apply a privacy-by-design and data-minimisation approach, using only those cookies necessary for legitimate operational, security, and analytical purposes.

 

6. Updates and Review
This Cookies Policy is reviewed annually and may be updated to reflect legal, regulatory, or technical developments. The next scheduled review is October 2026.

 

For further information regarding data protection or this Policy, please contact:
info@mhmla.co.uk

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​Anti-Money Laundering Policy

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Version 2.1 – Effective 20 October 2025
Next Review: October 2026
Responsible Person: Maddie Schumann

 

1. Purpose and Legal Duty
MHMLA is committed to preventing money laundering, terrorist financing, and the misuse of its services for criminal purposes. In accordance with the Money Laundering Regulations 2017 (as amended), the Proceeds of Crime Act 2002, and the Sanctions and Anti-Money Laundering Act 2018, MHMLA operates a risk-based approach to client due diligence, transaction monitoring, and reporting obligations.

 

MHMLA is required to identify and verify clients before establishing any business relationship, assess the risk profile of each engagement, understand the purpose and intended nature of the services provided, identify the source of funds where relevant, maintain accurate records, and report suspicious activity where required by law.

 

2. Client Due Diligence (CDD)
Prior to accepting any instruction, MHMLA will undertake proportionate due diligence, which may include:

 

Identity verification:
For individuals – passport, photo driving licence, or national identity card.
For corporate entities – certificate of incorporation, registered address, director identity, and beneficial ownership information.

 

Address verification:
Recent utility bill, bank statement, or official correspondence dated within the last three months.

 

Enhanced Due Diligence (EDD) will be applied where higher risk is identified, including but not limited to politically exposed persons (PEPs), complex ownership structures, cross-border elements, or jurisdictions subject to sanctions or increased regulatory scrutiny. Where clients are non-UK based, identification documents must be independently certified by a lawyer, notary, or regulated professional.

 

3. Ongoing Monitoring
MHMLA carries out ongoing monitoring throughout the engagement to ensure that activities remain consistent with the firm’s knowledge of the client, the stated purpose of the instruction, and the assessed risk profile. Updated documentation or further information may be requested to ensure continued regulatory compliance.

 

4. Refusal, Suspension and      Reporting
MHMLA reserves the right to refuse, suspend, or terminate any engagement where satisfactory identification is not provided, where information is incomplete or misleading, or where there are concerns regarding the legitimacy or source of funds. Where required by law, a Suspicious Activity Report (SAR) will be submitted to the UK National Crime Agency, and no tipping-off will occur.

 

5. Data Protection and Record Retention
All personal data obtained for AML purposes is processed in accordance with the UK GDPR and the Data Protection Act 2018. Records are retained securely for a minimum of five years following the end of the client relationship and are used solely for regulatory and compliance purposes.

 

6. Training and Responsibility
MHMLA ensures that all staff and associates receive AML awareness training proportionate to their role and responsibilities. The Responsible Person for AML compliance is Maddie Schumann, who oversees implementation, risk assessment, and statutory reporting obligations.

 

7. Contact
For all AML-related enquiries:
Email: info@mhmla.co.uk
Attention: Maddie Schumann

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MHMLA Privacy Policy,

Terms & Conditions

​Version 2.1 – Effective 20 October 2025
Next Review: October 2026
Responsible Person: Maddie Schumann

 

1. Introduction
MHMLA provides independent mediation, dispute resolution, and compliance consultancy under English law. By accessing this website or instructing MHMLA by email, telephone, message, or other communication, you agree to these Terms and our Privacy obligations. MHMLA acts as a neutral mediator and consultant and does not provide legal advice or act as solicitors.

 

2. Formation of Contract
A binding contract is formed once MHMLA accepts your instruction in writing or confirmed communication. Acceptance may follow a consultation, quotation, or agreement of scope and fees. From that point, a legally enforceable agreement exists for the provision of professional mediation or related services.

 

3. Fees, Payment and Non-Refundability
All services are provided on a payment-in-advance basis unless expressly agreed otherwise in writing. Fees are due immediately upon invoice or confirmation of instruction and must be cleared before work commences. Once an instruction is accepted and payment requested, all fees are strictly non-refundable, whether or not the service is subsequently used, cancelled, or concluded early. This reflects reserved professional time, preparation, and opportunity cost.

 

MHMLA reserves the right to suspend or terminate services where payment is late or incomplete. Late payments shall accrue interest at 8% per annum above the Bank of England base rate, together with statutory compensation and recovery costs, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. MHMLA reserves the right to pursue formal legal recovery.

 

Where MHMLA introduces or facilitates contact with third parties, including (without limitation) Direct Access Counsel (barristers), expert witnesses, forensic specialists, translators, or other professional advisers, all such services are contracted directly between you and the third-party provider. Their fees are charged at their own rates, payable by you separately, and do not form part of MHMLA’s fee structure. MHMLA does not collect, hold, or guarantee third-party fees and accepts no responsibility for their terms, invoices, or performance.

 

4. Limitation of Liability
MHMLA shall not be liable for any indirect, consequential, or economic loss, nor for reliance placed on information outside a confirmed engagement. Nothing limits liability for fraud or fraudulent misrepresentation.

 

5. Confidentiality and Data Protection
All personal data is processed in accordance with the UK GDPR and Data Protection Act 2018. Data is collected only for legitimate professional purposes, stored securely, and retained in line with regulatory and professional obligations.

 

You have the right to access, rectify, erase, restrict, or object to the processing of your personal data, and to lodge a complaint with the Information Commissioner’s Office. Requests may be made to info@mhmla.co.uk.

 

6. Intellectual Property
All website content, branding, and materials remain the property of MHMLA and may not be reproduced commercially without written consent.

 

7. Governing Law and Jurisdiction
These Terms are governed by the law of England and Wales. The courts of England and Wales shall have non-exclusive jurisdiction.

 

8. Updates
These Terms and the associated Privacy Policy are reviewed annually or following legal or regulatory change. Next scheduled review: October 2026.

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